Privacy notice

Your household information

This service is operated as Haven Finance.

Haven stores verified account details, household subscription, financial records you enter or import, preferences and an audit history. It uses these to provide budgeting, calculations, collaboration, exports and subscription access. Fictional demo records are separate from subscriber records.

Sharing and access

Shared records are available to authorised household members. Accounts marked private and their linked transactions are visible only to their owner through Haven. Business administration shows account and subscription metadata. Shared financial exports for support require a household owner’s time-limited permission and exclude private accounts and linked transactions. Hosting operators retain technical database access for service operation; private visibility is an application access control.

Services and payments

This release uses Cloudflare hosting and storage for household financial records. Supabase provides customer authentication from its Singapore project in Asia Pacific. Haven sign-in protects household records, and platform administration requires additional multi-factor verification. Stripe processes subscriptions and holds payment information; Haven stores customer and subscription references, not payment card numbers. Brevo or Resend sends account messages, invitations and reminders, depending on the configured service. AI and bank connections are optional. Financial context is sent to an AI provider only after the household owner gives explicit consent and a user requests an AI feature or enables scheduled Havi check-ins. Your financial records are not sent to AI by default.

Launch updates and beta invitations

If you join the waitlist, we store your name if provided, email address, where you joined, consent date, confirmation and invitation status. We use these details for the launch and beta opportunities you requested. Confirming your email does not grant access. Every waitlist message contains an unsubscribe link. Leaving the list stops these updates and does not delete an existing Haven account. Administrators can remove an entry; contact us to request removal.

Cookies and sign-in

Haven uses cookies to maintain sign-in and, when enabled, to remember beta admission for seven days. These are separate from your account password. Changing the beta password invalidates earlier admission passes. Optional device notifications require your permission.

Your choices

Review and correct records in your workspace. Export visible transactions as CSV. Owners can download a household backup when another member’s private records would not be disclosed. Owners can delete household data after paid billing is cancelled. A minimal hashed trial claim is retained to prevent repeated trial use. Stripe maintains its own billing records. Deleting live household records does not immediately purge provider recovery copies. Recovery copies follow the relevant hosting provider’s retention arrangements; payment processors may retain records they are legally required to keep.

Security and contact

Haven checks household membership, permissions and subscription entitlement on the server. Access and administrative actions are recorded. No system can promise absolute security. For privacy or data-access enquiries, contact Haven Finance at info@havenwealth.au. For a suspected security issue, use the same contact and include a description without passwords or financial records.